News Release

Vacation.com Attributes 102% Jump in AgentNet Usage to Launch of VacationPORT E-Marketing, Engagement Online Order System

ALEXANDRIA, VA- (May 1, 2003) ÷ Using data gathered on April 1, 2003, Vacation.com, North America's largest vacation selling network, has reported a 102 percent jump in AgentNet usage over a three-month period. This increase has been attributed to the launch of Engagement On-line Order System and VacationPORT, a product search and e-mail marketing tool designed to provide Vacation.com members with a fast and efficient way to search through preferred supplier specials and inventory and e-mail offers to their customers.

VacationPORT is a single program combining the most advanced methods of research and marketing in an easy-to-use technological platform. It differs from the recently innovated e-Engagement marketing program in that it places the decision of who and what to e-mail in the hands of the agent and enables Vacation.com members to be more proactive in their marketing attempts and hand-tailor specific e-mail offers to individual customers.

"We've had a great response from our members to the new VacationPORT e-mail marketing tool," said Dick Knodt, CTC, president & CEO of Vacation.com. "Average daily logins are over 1,700 per day - up 102 percent from January 1. On any site, that's a marked gain," added Knodt.

VacationPORT unique logins represented 11% of the total AgentNet unique monthly logins. In total, VacationPORT was visited over 4,700 times by agents last month resulting in over 6,300 consumer detailed offer views.

"These stats clearly show that, despite the war, travel agents are keeping busy with their marketing activities," said Dave Spinelli, director of e-commerce for Vacation.com,adding: "To date, this year has brought significant enhancements to the AgentNet platform and we expect many more additional improvements as the year rolls on. In June the site will get an overhaul and we'll be upgrading many existing features. Come December, more improvements will prove that the AgentNet platform is the place to be for professional, leisure-oriented travel agents."

Other recent AgentNet success stories include Vacation Access (VAX), Consolidator Shopper, On-line Engagement Order Entry and SiteBuilder Websites.

VAX is a web-based booking system for use by travel professionals from Trisept Solutions and provides savings to suppliers, who in turn, pass on the savings to the agents through extra commissions. The agent controls the booking through VAX and can make changes and administer bookings that are often not allowable through the GDS, making this an even more versatile reservations system.

March reports indicate that VAX is up 37% from the previous month with 18,604 total visits. Consolidator Shopper is an invaluable tool with which agents can search and compare many different fares to destinations all over the world. From one screen agents can efficiently find the best fares for their clients.

Reports indicate that 6,985 agents visited Consolidator Shopper to book consolidator fares representing an 18% gain over the previous month.

The new online opt-in process and ordering system that agents use to pick and choose Vacation.com Engagement promotions in which they wish to participate is another big AgentNet success. The On-line Order Entry tool allows agents to order more pieces of direct mail than currently offered and track their Engagement Sale participation. In coming months, agencies will also be able to use this system to create personalized agency messages in direct mail pieces.

The Engagement Order Entry system is now completely paperless and can only be accessed through the AgentNet platform. Launched on March 10, 2003, this area of AgentNet was visited 6,487 times by member travel agents.

Lastly, the number of active AgentNet SiteBuilder agency Websites has skyrocketed to 1,999 Web sites, up roughly ten percent from January 1. Vacation.com executives expect that number to continue to grow as the consortium is offering training in the development of SiteBuilder Web sites both at its Fifth International Conference Tech Center in Hollywood, Florida, July 8 - 12, 2003, and through WebEx, its free on-line technology training tool.

"Vacation.com offers its members the most advanced travel-selling technology tools available," said Knodt. "The technology and marketing tools available through AgentNet is the reason our Agents are able to stay afloat and, in some cases, continue to grow during a slow wartime economy," added Knodt.

Vacation.com's AgentNet contains comprehensive information for initiating and increasing sales. From marketing tools to assistance in web site development, Vacation.com's AgentNet is completely tailored to the needs of Vacation.com member agents. There are more than 6,600 Vacation.com member agencies actively using Vacation.com's AgentNet -- a figure that grows every day as more and more members learn about the benefits of this innovative program. Over 20,900 travel agents within the Vacation.com network regularly access www.AgentNet.com.

Booking tools, exclusive specials, on-line training and educational opportunities, important company news, community chat session, preferred supplier override information, and comprehensive information for initiating and increasing sales are all at the fingertips of Vacation.com member agents when they take advantage of AgentNet.

About Vacation.com
Vacation.com is a travel services marketing company currently serving a network of more than 8,000 travel agency locations across the U.S. and Canada. Its membership network is focused on leisure travel distribution, accounting for approximately 33 percent of all travel agencies in North America. With more than $25 billion in annual sales, Vacation.com - "Powered By Real Travel Agents" - is North America's largest vacation selling network.

Not already a Vacation.com member? Log onto www.joinvacation.com to learn why Vacation.com is the right choice for your agency.

Vacation.com is a subsidiary of Amadeus Global Travel Distribution S.A. and maintains its headquarters in Alexandria, VA and a Toronto office serving its member agents in Canada.

For further information, contact Vacation.com at 1650 King Street, Suite 450, Alexandria, VA 22314; tel: 800-843-0733.

About Passport Online
Passport Online connects travel industry suppliers and retailers to a broad range of travel buyers. VacationPORT is a sophisticated marketing system to actively promote and influence the flow of travel offers throughout the sales cycle in a highly customizable manner. VacationPORT has been selected by top U.S. travel companies as a comprehensive web marketing program to build leisure travel sales, as well as many of the top cruise, tour, and hotel companies in the world to distribute and market their latest product and pricing information. For more information about Passport Online, see the web site at www.passportonlineinc.com.